Mark, my thinking is similar to yours. I do have a 24V boat, so I have no clue why the voltage on the fuel pump solenoid is 15.4V, but more on that later. I talked to Arco's technical support and they said there is a wide range of working voltages for the ignition source (like under 12VDC to 80VDC - something like that).
I did use a 24V battery source for the ignition signal and the regulator worked. I also bought a 12 - 24V converter to bump up the ignition signal from 15.4 to 24V and that DIDN'T work. ??? I did a little more digging and found that when I connect my Zeus' ignition lead onto the fuel pump solenoid the voltage drops from 15.4 to about 3. Strange. I thought there might be a bad wire or connection so I put a jumper right on the solenoid post to the ignition wire on the Zeus harness and got the same result. I need to find a better source for my ignition signal that is more stable, AND find out why my fuel pump solenoid voltage is only 15.4 and why it drops when a small load is attached.
Also, the tach signal is coming from my alternator's stator. The Balmar manual says, "Unrectified AC voltage can be used as a signal for an electric tachometer." But in my case the tach signal is not stable. It will work intermittently and take the regulator out of charge mode. That's not a big problem since I can turn off the "Tach Required" switch in the Zeus app.
So for now to get off the dock I can manually place a jumper to get a good 24V signal for the ignition, but I need to find a better source for the ignition signal that turns on with the ignition key.
Richard Nye
Untethered, 57-22
https://forecast.predictwind.com/tracking/display/MV_Untethered/